If you are a registered apprentice or sponsor and have a SkilledTradesBC ID, please contact Customer Service to have an email invitation sent to you with instructions and a link to activate your Portal account.

If you are a new apprentice or organization staff member and do not have a SkilledTradesBC ID yet, simply create an account on the SkilledTradesBC Portal to start the process.

If you are currently an apprentice or sponsor who has registered with us before and have a SkilledTradesBC ID, please contact Customer Service to have an email invitation sent to you with instructions and a link to activate your Portal account.

Please note that those with training provider and school district profiles do not yet have access to the Portal and remain on DirectAccess at this time.

If you are an active apprentice or sponsor with a valid SkilledTradesBC ID, please contact Customer Service by phone or email to be sent the invitation email with an activation link.

To sign up for the SkilledTradesBC Portal, you must use a unique email address. If your email is already linked to another account, activate your account by clicking the link provided in the invitation sent to your registered email address.

If you are unsure which email address is linked to your Portal account, please contact Customer Service for assistance.

Once the SkilledTradesBC Portal invitation is sent to your email, your access to Direct Access will automatically be deactivated and you must sign up for the SkilledTradesBC Portal. This ensures that your data is carefully transitioned to a new platform and ensures your information is in one place.

If you are an active apprentice with a valid SkilledTradesBC ID and have activated your Portal account, log into your account to start the process.

If you do not have a SkilledTradesBC ID yet, begin the process by creating a Portal account.

Once you have logged in, navigate to Registrations in the menu to start registering for your program. Click the “+ New Registration” button and have your sponsor’s SkilledTradesBC ID ready in order to complete the registration process.

For more detailed instructions, read this quick guide.

If you are an apprentice with a valid SkilledTradesBC ID and registered in an apprenticeship program, log into your account to start the process.

If you do not have a valid SkilledTradesBC ID yet, begin by creating an account on the SkilledTradesBC Portal.

Once you’ve logged in, navigate to Registrations in the menu, then click on the “+ Change Sponsor” button. Remember to have your sponsor’s SkilledTradesBC ID ready, as it’s required to complete your registration. For more detailed instructions, read this quick guide.

Alternatively, your sponsor can initiate the sponsorship change through their Portal account. For instructions on how to do this, read this quick guide.

Sponsors can register their organizations through the Portal by following the instructions in this guide.

To register your apprentice, log into your Portal account and navigate to Registrations in the menu.

Click the “+ New Registration” button and have your apprentice’s SkilledTradesBC ID ready in order to complete your request.

Once you have logged into the Portal, navigate to the Registrations section.

1. Click the “+ Change Sponsor for an Apprentice” button.
2. Select the organization if you have multiple accounts linked to your email address.
3. Locate the apprentice using their SkilledTradesBC ID and last name. Select the program for which you would like to become the sponsor of the selected apprentice.
4. Confirm to initiate the change request.

If your role is to simply report apprenticeship hours on behalf of a sponsor, you can create an Authorized Staff account.

If you have not registered with SkilledTradesBC before, start by creating an account on the Portal and select the option to “Sign up as an authorized staff to report work-based training hours”.

Once you have successfully signed up and received a SkilledTradesBC ID, you can gain access by completing the Add-Remove Staff form or by having your organization’s primary contact add you as a staff member on the Portal using your SkilledTradesBC ID.

For detailed instructions, read this guide.

If you have any remaining work-based training hours to be reported by your previous sponsor, they can still submit them through the SkilledTradesBC Portal within three months of the sponsor removal.

Alternatively, you may have your new sponsor submit the hours on behalf of your previous sponsor. Please note that it is at your sponsor's discretion how they wish to verify the hours you have worked and how many hours they will ultimately report.

For instructions on how to add Work-Based Training hours, sponsors can follow this guide.

The invitation link sent to you is valid for 10 days so your link may have expired.

Follow the steps below to retrieve the invitation link:

1. Click on the invitation link sent to your email address.
2. Click Redeem.
3. You will receive the following message – “Portal invitation has expired. Resend invitation?”
4. Click Resend Invitation.

To ensure security of your account and a strong password, it must meet the following criteria:

• Must not contain your SkilledTradesBC ID or first three characters of your first or last name
• Must be at least 14 characters in length
• Must contain characters from all four categories:
  • English uppercase characters (A through Z)
  • English lowercase characters (a through z)
  • Base numbers (digits between 0 and 9)
  • Special characters (for example, !, $, #, %)

If you have forgotten your password, click on “Forgot your Password?” on the sign-in page. Enter your registered email address and a password reset link will be sent to your email address.

To update your registered email address, you must contact Customer Service. Email addresses cannot be updated through the Portal.

After 5 unsuccessful login attempts, users are locked out of their SkilledTradesBC Portal for 15 minutes before they are able to try their password again.

If a user is locked out of their account over 5 times within a day, they will be required to contact Customer Service to reset their password.

This may be because your account may not have been created with the correct user type. Please contact Customer Service for assistance.