Once a request is created, it appears under the Active Requests tab. The SkilledTradesBC Customer Service team will work on the request and follow up if needed.

An email notification is sent to the user and the Request Status changes to Waiting for Details.

Double click on the request to view further information.

The Timeline provides the updates regarding the user’s request, including any notes by the SkilledTradesBC.

Click on the Add Comment to follow up on the request.

Click Submit once done